Ambient Voice Innovation and Development (AVID) Community Guide

This guide will help you join, navigate, and actively participate in the AVID community—a platform for sharing knowledge and best practices around ambient voice technology in the NHS.

This is your space to connect, collaborate, and contribute to the future of AVT in healthcare.

Getting started

Step 1: Join the community

Go to https://ambientvoice.thiscovery.org and click Sign up - the Join the network screen will pop up.

  
Fill in your email and then click “Register”.

Once your sign-up email is received, click the link in the email to complete registration. This will take you to the community registration form.

Fill this in with:

  • Your chosen username (you can use firstname.lastname for this)

  • A secure password

  • Your name, role and organisation

  • Your interests in relation to ambient voice technology

  • Your location

What happens next: A community administrator reviews your details. You'll get an email when your account is ready. This may take a day or so - look out for the welcome email!

Step 2: Sign in for the first time

When you get your approval email, click the link to sign in with your email and password.

Important first steps: Before you can start using the community, we'll ask you to read and agree to:

  • Terms of use

  • Privacy notice

  • Code of conduct

Why we ask this: We want everyone to feel safe and supported in our community. These agreements help us:

  • Keep discussions professional and respectful

  • Protect your personal information

  • Make sure everyone knows what to expect

Once you've reviewed and agreed to these, you can start exploring your new community.

Step 3: Set up your profile

You can find “My profile” by clicking the icon in the top right hand corner of the screen (the icon will change if you add an image to your profile).

  

Check your profile and make sure your registration information is all correct. You can also change your username, email and password from here. Account deletion is also managed from this menu.


Add this information:

  • Any ways of connecting with you outside of the community - such as social media links.

  • Professional photo (helps others recognise you)

Why this matters: A complete profile helps other members understand your expertise and connect with you.

Step 4: Join a space

A Space is a dedicated area where members can come together around a shared topic, project, or interest. It’s where you’ll be able to engage.

Explore the available spaces by clicking ‘SPACES’ at the top of your screen on a desktop or at the bottom on a mobile. Some spaces are for specific audiences, so we’ll ask a few quick questions to help you join a space that meets your needs. The first time you visit a space, you may be asked to read and accept a Code of Conduct aimed at keeping the community safe for everyone.

Current spaces

AVT Professional Network
Are you NHS staff, a policymaker, an academic researcher, evaluator, or staff of a think tank? This is your space to connect, collaborate, and help shape how ambient voice technology is developed and used across the NHS.

AVT at Cambridge University Hospitals
Are you a member of staff involved in the AVT change programme at Cambridge University Hospitals (CUH)? Join this space to stay aligned, share updates, provide feedback, and collaborate.

Tip: Your dashboard offers an integrated live feed of content from the AVID community and all the spaces you're a member of, or you can head directly into the Spaces section to dive deeper into discussions, resources, and updates.

Each space has it's own

Stream All the conversations and posts, with the newest ones first. Think of this as your main discussion area.

Files Upload and download documents, guides, templates, and other useful materials. This is your shared resource library.

About Learn what the space is for and who runs it. Find contact details for space administrators here.

Finding your way around

Your dashboard

This is your home page. It shows recent posts and activities from spaces you belong to.

Key areas:

Stream: Recent posts from the community and the spaces you are a member of

Latest activities: Updates about activity that involves you

First time in a space

The first time you visit a space, we might ask you to read and accept our Code of Conduct. This keeps our community safe and professional for everyone.

Take your time to have a look around and join in conversations, or start a new one using the Post function at the top of the page. 

Taking part in discussions

Starting a conversaion

Click on Post at the top of any space - you’ll see the “What’s on your mind?” in the text bar

  

Writing effective posts:

  • Use a clear title that explains your topic

  • Give enough background for others to understand

  • Ask specific questions when you need help

  • Add relevant topic tags

[SCREENSHOT: Adding topic tags]

Joining conversations

 
Ways to contribute:

  • Comment: Add your thoughts or experiences

  • Like: Show agreement or support

  • Share: Pass on useful content to other spaces

Tips for good discussions:

  • Read existing comments before adding your own

  • Reference previous points when building on someone's ideas

  • Ask follow-up questions to deepen the conversation

Managing your experience

Adjusting notifications

Click your profile picture (top right) → Settings  Notifications.

  
Choose what you want to know about:

  • New posts in spaces you follow

  • Comments on your posts

  • Private messages

  • Mentions of your name
Email summaries

Get regular summaries instead of individual notifications.

  • Options:
    • Never: No email summaries

    • Daily: One summary each day

    • Weekly: One summary each week

Tip: Weekly summaries work well for staying informed without being overwhelmed.

Using the community on mobile

The community works well on smartphones and tablets.

Mobile tips:

  • Use Chrome, Safari, or Firefox for the best experience

  • Enable notifications if you want real-time updates

  • The interface adapts to your screen size automatically

Getting help

If you are having difficulty – whether it’s using the platform, finding a post or have a concern about something being shared please reach out to one of the Space Administrators (to find out who they are, simply click ‘About’ on the left hand menu in the specific Space.